Rachel Schneider, senior vice president at the Center for Financial Services Innovation (CFSI), studied 235 low and middle income families over one year as they handle their finances, with New York University Professor Jonathan Morduch. They found that families put a premium on stability — and that’s getting harder and harder to achieve.

Schneider and Morduch documented their findings in a book, “The Financial Diaries: How American Families Cope in a World of Uncertainty.” Schneider says the most surprising stories she found were the ones from the middle class families.

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