Small Business Working Group

This working group is invitation only.

CFSI’s Small Business Working Group was established in 2016 in order to increase the development, promotion, and provision of high-quality, scalable, and sustainable products, services, and strategies that meet the needs of underserved small businesses, and ultimately, to improve the financial health of small businesses, small business owners and their employees.

2017 Goals

  • In-person meetings at CFSI events (EMERGE and Network Summit) and two virtual meetings.
  • Members benefit from peer learning as they share findings from their own initiatives, products, and research.
  • Members serve as beta testers for the small business financial health indicators, measuring the small business financial health of their customers.
  • Based on members’ feedback and guidance, CFSI will publish:
    • A definition and framework for small business financial health.
    • Small business financial health segments that promote the understanding of the needs of small business owners and inform financial service providers’ product development.
    • Indicators of small business financial health that can be used to assess the financial health of small businesses.
    • An examination of the overlap and distinct needs and challenges of consumers and small businesses as they relate to financial health.
    • A landscape assessment of small business challenges and innovator solutions.
  • Members apply CFSI small business research and insights within their organizations.

Membership Expectations

  • Each member contributes to the advancement of small business financial health through their organization’s products, research and/or expertise, and is willing to share resources with the group.
  • Members attend working group meetings and contribute to discussions regularly.
  • The working group is made up of a diverse group of financial service providers of all sizes, mission-based organizations, and researchers.
  • Membership is limited to approximately thirty members to ensure a focused, committed group.
  • Working group members have an equal voice in contributing to the agenda and discussion. Sponsorship does not elevate a member’s influence on the objectives or output of the working group.

Intuit, PayPal, Capital One and JP Morgan Chase & Co. are founding sponsors of our Small Business Working Group.