What We Do

We believe finance can be a force for good in people’s lives, and that serving the needs of consumers responsibly is ultimately more profitable for the financial services industry. Our vision is of a financially healthy America where people’s day-to-day financial system functions well and increases the likelihood of long-term resilience and opportunity.

Our Research

Take advantage of our research on issues that matter to you. Research papers are accessible to everyone—no login is necessary.

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Consulting Services

CFSI’s consulting services leverage a deep understanding of consumer needs, innovation processes, and high-quality product design. We guide organizations through the entire product development cycle—from enterprise strategy definition to launching solutions and evaluating impact.

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The Financial Solutions Lab

The Financial Solutions Lab is a community of startups, financial services companies and nonprofit organizations building solutions to improve the financial lives of Americans.

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